Cleaning
At the end of each rental period, the vehicle is sanitized from floor to ceiling with a high-grade disinfectant. Special attention is paid to high-touch areas like the steering wheel, door handles, radio/climate controls, seat belts, and the corresponding keys. We use a pressurized steam cleaner on any non-wipeable surfaces— a technique used to sterilize in medical and laboratory settings.
No Contact Pickup
We have modified our pick-up and drop-off process to take place entirely over the phone. If needed, our offices are open by appointment only and are sanitized after every customer.
Vehicle Waiting Period
Health experts have explained that the virus can live on surfaces for several days. While our cleaning protocol is rigorous, we take the extra safety measure of giving each returned vehicle a waiting period before it can be reserved again.
Educating Our Employees
We regularly provide masks, hand sanitizer, gloves, and role-specific guidance to our staff. We remain updated with newly released information and health provisions and continue to educate employees on how they can stay safe, keeping you safe in turn.
We look forward to being able to continue providing exceptional service to our customers, taking whatever steps necessary to safeguard your satisfaction.